Frequently Asked Questions

Fees
Shepparton Skin Clinic is a private clinic. There is a fee charged for all consultations.  Concession card holders will be charged a reduced fee.  All patients can claim a rebate from Medicare. 

Payment
Payment is expected on the day of treatment.   We do not do part payments or payment plans on medical services.  Credit card and EFTPOS are available. We do not accept cheques.

Zip Money/Zip Pay Payment Plans
Patients receiving treatment that does not come under Medicare, ie Cosmetic, have the option of using Zip Money/Zip Pay as a payment plan for cosmetic services. 

Am I eligible for a rebate for Total Body Mapping?
Total Body Mapping is eligible for a rebate from some private funds. Please enquire with yours as this is not uniform.

Do I need to make an appointment?
You do need an appointment to see us. We are not able to see “walk-in” patients as we are often booked months ahead.

Do I need a referral?
You do not need a referral from your GP to see us but one is preferred as they can provide valuable medical background that will assist in your treatment. Our doctors will send a progress report to your GP if you are referred and also if you request it.

Can you help me with medical issues that aren't skin related?
We are a clinic that treats conditions of the skin. Any other conditions should be referred to your normal GP. In some cases we refer on to other specialists locally and in Melbourne.


If you have any further enquiries, please contact us and we will be happy to assist you.